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Technical support - for Cisco Cloud Mailbox Defense - phone consulting - 24x7
| Main Specifications | |
|---|---|
| Product Description | Cisco Software Support Service Premium - technical support - for Cisco Cloud Mailbox Defense |
| Service & Support | Technical support |
| Service Included | Phone consulting |
| Service Availability | 24 hours a day / 7 days a week |
| Software Title | Cisco Cloud Mailbox Defense |
| General | |
| Type | Technical support |
| Service Included | Phone consulting |
| Service Availability | 24 hours a day / 7 days a week |
| Software | |
| Software Title | Cisco Cloud Mailbox Defense |
| Details | |
| Service & Support | Phone consulting - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1/2 ¦ Phone consulting - response time: 1 hour - availability: business hours / Monday-Sunday - severity level 3/4 ¦ Phone consulting - response time: next business day - availability: after business hours / Monday-Sunday - severity level 3/4 ¦ E-mail consulting - availability: 24 hours a day / Monday-Sunday ¦ Web support - availability: 24 hours a day / Monday-Sunday ¦ Web knowledge base access - availability: 24 hours a day / Monday-Sunday ¦ New releases update |