Cisco Software Support Service Enhanced - technical support
Service & Support
Technical support
Service Included
Phone consulting
Response Time
30 min
Service Availability
24 hours a day / 7 days a week
General
Type
Technical support
Service Included
Phone consulting
Response Time
30 min
Service Availability
24 hours a day / 7 days a week
Details
Service & Support
Phone consulting - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1/2 ¦ Phone consulting - response time: 1 hour (next business day for requests outside of business hours) - availability: 24 hours a day / Monday-Sunday - severity level 3/4 ¦ E-mail consulting - availability: 24 hours a day / Monday-Sunday ¦ Web support - availability: 24 hours a day / Monday-Sunday ¦ Web knowledge base access - availability: 24 hours a day / Monday-Sunday ¦ New releases update
Related Products
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